Things to Know

Additional useful information about your stay in the hotel Römerhof

Booking

Your room reservation is confirmed and binding upon a €150 payment on account.

Check In & Check Out

Your room is available from 2pm on the day of your arrival. We ask that you leave your room on check out day no later than 11am.

Payment

Acceptable forms of payment are cash, debit card, Eurocard, Diners and VISA

Bank Details

Raiffeisenbank Dorfgastein
BLZ 35026
Account.-Nr.: 10 20 130
IBAN AT92 3502 6000 0102 0130
BIC:RVSAAT2S026

Pets

Dogs are welcome at Römerhof. Depending on the size of your dog, there is a €12 fee per day (excludes food).

Discounts & Surcharges

  • Discounts for each child staying in their parent’s room: up to 3 years old - free, from 3 to 5 years old €25.-, from 6 to 10 years old €55.-, from 11 to 14 years old €67.-, from 15 to 17 years old €87.- 
  • Price reduction for a room with only breakfast: €8 per person, per day.
  • Single occupancy surcharge: €12 per person, per day.

New Cancellation beginning 1.12.2020  (Except Christmas and New Year's Eve)

Should circumstances require you to cancel your confirmed, binding booking, the following cancellation fees will be incurred:

  • up to 14 days before your scheduled arrival date: 0%
  • up to 7 days before your scheduled arrival date: 70% of the agreed upon price for your stay/holiday
  • from 3 days to one day before your scheduled arrival date: 90% of the agreed upon price for your stay/holiday

Should you cancel your booking within one day of your arrival, fail to arrive, arrive late or depart early, please understand that we must charge you for the entire agreed upon booking price.

New! Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29 th 2020. More detailled information on this courtesy you will find here.

FREE CANCELLATION GUARANTEE up to 2 days before arrival (valid for stays until April 11th, 2021)

 

So that you can plan your vacation carefree,

we guarantee you a free cancellation option should one of these reasons exist:

• Travel warning of the highest level for the Salzburger Land

• Should the Corona traffic light for the St. Johann im Pongau district be red

• In the event of a border closure

• If Covid-19 cannot be used for skiing in Gastein or Grossarl / Dorfgastein

• If you get Covid 19 (presentation of the positive test result)

• If you have to go to an officially ordered quarantine (submission of a notification)

If one of these cases occurs, we will of course cancel your booking free of charge.

You will receive a voucher for the down payment you have made, which you can redeem at any other desired date.

Upon request, we will also refund the deposit.

European Travel Insurance

And what if something happens before your arrival? To save on your booking cost, we recommend that you take out travel insurance that includes hotel cancellation. For only 5% of the booking price, you will be covered not only in the event of cancellation and trip interruption, but also in the event of late arrival - e.g. car breakdown - and unplanned trip extension in cases of search and rescue (including helicopter rescue)! Click here to learn more about travel insurance!.

Do you have any other questions?

Get in touch with us and we’ll get back to you as quickly as possible. Give us a call at: +43-6433-7777 or send us an email: info@roemerhof.com

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